Bank content without an app release
I made five screens editable.
Web system
Customer portal development for businesses
If your team spends every day answering where an order is, whether an invoice has gone out, or which version of a contract is current, your customers could check that themselves in a portal. I design and build the portal, and connect it to the systems where the data lives today.
The situation
When is a customer portal worth building?
When you answer the same questions again and again, and the answer already sits in one of your systems. The customer emails, someone looks it up, copies it, sends it back. A portal cuts out that loop.
Also when customers send you data or documents, and today they arrive as email attachments. In a portal a form puts them straight where they belong, and everyone can see what is still missing.
What I build
What can go into the portal?
- Secure login, with each customer seeing only their own data
- Status of orders, contracts and invoices, taken from your existing systems (CRM, invoicing, ERP)
- Document upload and download, so the latest version is always to hand
- Forms and requests that go straight to the right person on your team
- Email notifications when something changes
- An admin view for your team: who sees what, and what is waiting for a reply
How do we start?
The first step is a free 30-minute call. After that, depending on the job, there are three ways to continue, and you see the price of each one up front.
Illustrative introductory prices · until 31 December 2026
30-minute call
free
You tell me where things stand, and we agree which starting point fits.
Technical audit
€880
A risk list and a written recommendation on what to do next.
Discovery and plan
€2,150
A defined scope, a phased plan and an itemised proposal.
First development phase
from €5,200
A usable first version covering the essential workflow.
Amounts are illustrative, with no VAT added. After the call or discovery I give you the exact price in writing.
Full pricing and how estimates workRelated work
Shared components, faster development
Reusing shared interface components cut the time spent on interface development by roughly half.
Questions
Off-the-shelf portal software or a custom build?
If a ready-made product covers what matters to you and the monthly fee is reasonable, I will recommend it. A custom portal pays off when it has to show data from your existing systems, or when your process is so much your own that you would be building workarounds around a ready-made tool.
Who can access the data?
At the start we write down which customer and which team member can see what, and the portal checks this on every request. I log logins and important changes, so you can trace who changed what.
Where should we start?
With the question or request that takes up the most time today. In the first development phase one or two of these move into the portal; we add the rest once we see how your customers use it.
Tell me where things stand
A few sentences about the situation and what you want are enough. I reply within one working day, and we book a 30-minute call.